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Four Pillars Of Customer Retention (Infographic)

One important part of success of any business is having good customer retention. Without it, a business won’t get anywhere, and they will ultimately fail. If done successfully, it can end up having the opposite effect – increased company profits. What exactly is customer retention? Customer retention is a business’s ability to keep existing customers …

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Twitter Provides Customer Care Tips to Help Maximize Connection (Infographic)

Because more and more consumers are finding the things the want to purchase online, any business who has an online presence should do their best to focus on a digital customer support process. Luckily, Twitter is here to hep serve an important purpose in this respect. People tend to react positively to the quick and …

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