Users are the main focus of everything that is done in modern SEO. Trying to find and understand the right audience can definitely be a challenge for anybody, no matter how much experience you have. In this Mozcon video, Alexis covers how to find your audience, share tools that are available for all price points, …

The Science Of Seeking Your Customer Read More »

One important part of success of any business is having good customer retention. Without it, a business won’t get anywhere, and they will ultimately fail. If done successfully, it can end up having the opposite effect – increased company profits. What exactly is customer retention? Customer retention is a business’s ability to keep existing customers …

Four Pillars Of Customer Retention (Infographic) Read More »

Because more and more consumers are finding the things the want to purchase online, any business who has an online presence should do their best to focus on a digital customer support process. Luckily, Twitter is here to hep serve an important purpose in this respect. People tend to react positively to the quick and …

Twitter Provides Customer Care Tips to Help Maximize Connection (Infographic) Read More »