In the recent ‘Future of Shopping’ report from Facebook, there seems to have a huge decrease in consumer brand loyalty, along with altered shopping processes that are making many of them to seek out new options, all due to the COVID pandemic. This shift in loyalty could be due to the fact brands have adapted better to […]

Because more and more consumers are finding the things the want to purchase online, any business who has an online presence should do their best to focus on a digital customer support process. Luckily, Twitter is here to hep serve an important purpose in this respect. People tend to react positively to the quick and […]