It’s now easier to mange your HVAC reviews in a new location in Google My Business. With this new feature, you can check on the status of previous takedown requests in addition to allowing you to report issues with reviews and issues takedown requests for some reviews. The only downside is that, if you have […]

Ever since the pandemic started March of 2020, businesses have done their best in order to evolve and adapt. Ever since then, new routines and processes have changed in order to keep their head above water as we attempt to survive the new rules of the world. Google is one of those businesses trying to […]

Ever since 2016, Google My Business (GMB) let potential customers to message businesses through their listings, but that was it. You could only chat with customers through the GMB app. But now, GMB has begun letting businesses chat with customers directly from the desktop as well. If businesses wanted to respond to customer inquires, they […]