Most US Adults Don’t Have Any Interest In Voice Shopping

It’s interesting to see how shopping and looking for products and services have changed over the years. We used to always go to a brick and mortar store for our products or to get a service, but in recent years, we’ve gotten to the point where we can experience shopping in an online environment.

With the advent of digital assistants, we can now shop – with our voices. But do people really like shopping by talking to their Alexa or other assistant? It would seem that many people aren’t a big fan of it.

“More than half of US adults said they have never shopped for goods via voice and have no interest in trying voice shopping. In fact, just 9% of US adults have ever shopped via voice, and only 2% have done so regularly,” according to data from Bizrates and eMarketer.

Based on the chart below, if you are an HVAC business and you are thinking of extending your client-side abilities to digital assistants, it might be a good idea if you consider other avenues of possibility.