In the HVAC industry, as well as any other industry and market out there, there are some things you just can\’t control. The services and tools you use. The materials and parts you use to create or fix things. Thanks to the ever changing economy, the price of everything material and immaterial will change how customers and clients are willing to spend their money on.
According to Scott Merritt, something you can actually control is the management of the labor of the employees you have working under you. Because of this, you want to make sure that the time you and your employees have are used wisely. If wasted or mismanaged, your entire company can begin to show signs of slowing down and losing money.
In his ACHR post, he talks about a number of topics related to labor management, at least, in a broad sense. Obviously, diving too deep into topics like this could take forever.
The topics he talks about should help yo out give you some ideas on how to implement them into your business for a better and more successful future.