In the world of B2B HVAC services, customer service plays a crucial role in building lasting relationships and driving business growth. For HVAC companies, providing exceptional support to their commercial clients is not just about addressing technical issues—it’s about fostering trust, demonstrating expertise, and ultimately securing long-term partnerships. However, traditional customer service methods often fall […]

Microsoft has been reported to be rolling out the new Bing AI search and chat experience to mobile, which will use the Bing mobile app and Edge mobile add browser. Bing Chat will be included for both iOS and Android. Not only that, you will be able to use your voice to search in Bing Chat from […]

OpenAI, the nonprofit research company that works on artificial intelligence, and has really taken off recently, has announced a paid subscription service for ChatGPT. Along with a brand new paid subscription model, the AI content tool is also adding a freemium model to go alongside the paid tier. If you want to subscribe, it’ll set […]

Over the years, Chatbots have really grown and come out of their shells as useful tools for brand websites. But even with all the growth they’ve gone through, they still have their flaws. In this SEJ video, Dr. Michelle Zhou, co-founder and CEO of Juji, Inc, as well as inventor of IBM Watson Personality Insights, […]