Telephone Calls Have Become Critically Important During The Pandemic

phone box, phoning, red

Phones, especially smartphones, have always been an important part of any business, whether you’re taking business calls from clients or other businesses, but now, it’s even more important. In a forecast by BIA Advisory Services, that over 170 billion inbound mobile calls to US businesses would happen in 2020.

Because of the pandemic, people in the US have been using the phone now than ever before. According to Google My Business, a record 61% jump in consumer calls occurred during the first half of the year.

Learn about enterprise call analytics solutions

Scott Davenport

Scott Davenport is the content writer and social media man of Thrive Business Marketing and Thrive HVAC in Portland Oregon. Writing about the current events of the SEO world, as well as tips and advice that fellow SEOs could use to improve their own SEO campaigns and shares it for the whole world to see!

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