Reputation Acquires Nuvi To Enhance Social Listening

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The reputation experience management platform, Reputation, has recently acquired the social experience management platform, Nuvi in order to enhance their social listening capabilities.

Reputation’s purpose is to aggregate and analyze solicited and unsolicited customer feedback in order to keep the customer experience optimal. With this acquisition, the goal is to bring customer expectations and brand response closer than ever before.

With Nuvi, they will bring a combination of social listening and AI-based data visualizations to the table. Nuvi’s goal is to optimize customer experience on social platforms in real time.

Source – Marketing Land

Scott Davenport

Scott Davenport is the content writer and social media man of Thrive Business Marketing and Thrive HVAC in Portland Oregon. Writing about the current events of the SEO world, as well as tips and advice that fellow SEOs could use to improve their own SEO campaigns and shares it for the whole world to see!

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