The idea of collecting customer feedback can be quite overwhelming, especially if you’re running a small business or you have a lot of customers to deal with. It can be difficult to know where to start.
Despite that difficulty, we all know that customer feedback can be a powerful information that gives you crucial insights into every part of your company. This feedback can help you make even more money or cut back on marketing expenses.
In this episode of Moz’s Whiteboard Friday, Meghan Pahinui shows us the process they use to implement customer feedback. It’s possible to apply this process to your own content creation and maintenance strategies.