Data-Driven Without the Creep: Ethical Practices for B2B HVAC
By Scott Davenport |
The B2B HVAC industry is undergoing a digital transformation, marked by an unprecedented influx of data. From customer interactions to equipment performance metrics, the potential for valuable insights is immense. However, this data abundance comes with a significant challenge: the temptation to exploit customer information for short-term gains. While it may be tempting to leverage […]